LIFE BYVardellChildcare
Report

TheVardellReport

Play Palace

Licensed child care center

4814 1/2 Anderson Rd
Houston, TX 77053

Report Date
Nov 1, 2026
Data Through
Oct 31, 2026
Report ID
VR-TX-817622-2611
← Play Palace, free profile

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The Vardell Report.Play Palace

The deeper story, beautifully organized. Available records, historical context, and questions worth asking.

Provider Category
Childcare
Location
Houston, TX
Record Period
2022–2026
Source Documents
22
Read the report

This report is free. Vardell does not certify, grade or endorse; it shows what the record documents.

01

The Essentials

Summary

Across 21 licensing visits from August 2022 to September 2026, HHSC cited 38 deficiencies at Play Palace; 38 have a recorded correction.

Visits
21
2022–2026, inspections, investigations and assessments
Deficiencies
38
Standards cited by HHSC inspectors
Corrected
38
Of 38 deficiencies, with a recorded correction date
Investigations
3
Licensing investigations, whatever prompted them

Deficiencies by Year

  • Deficiencies
  • Of which, high risk
2021: 0 deficiencies across 0 visits020210 visits2022: 6 deficiencies across 4 visits; of which, high risk: 2620224 visits2023: 1 deficiency across 2 visits120232 visits2024: 11 deficiencies across 6 visits; of which, high risk: 31120246 visits2025: 11 deficiencies across 3 visits1120253 visits2026: 9 deficiencies across 6 visits; of which, high risk: 492026*6 visits2021: 0 deficiencies across 0 visits020210 visits2022: 6 deficiencies across 4 visits; of which, high risk: 2620224 visits2023: 1 deficiency across 2 visits120232 visits2024: 11 deficiencies across 6 visits; of which, high risk: 31120246 visits2025: 11 deficiencies across 3 visits1120253 visits2026: 9 deficiencies across 6 visits; of which, high risk: 492026*6 visits

* Partial year, through October 31, 2026.

Deficiencies by year
YearVisitsDeficienciesOf which, high risk
2021000
2022462
2023210
20246113
20253110
2026694

What the Record Shows

  • 38 of 38 deficiencies have a recorded correction date.
  • HHSC’s files name no enforcement action in this window. They say whether a program is under corrective or adverse action, not what the action was.
  • 3 visits in this window included an investigation. HHSC publishes what an investigation cited, not what the report to it alleged.
  • The latest inspection, September 22, 2026, recorded 5 deficiencies (most serious: High risk).
02

Chronology

Inspection History

Every visit in the record window, newest first. A deficiency is a licensing standard Texas inspectors found was not met. HHSC publishes what an investigation cited, not what the report to it alleged.

  1. 2026

    Inspection

    5 deficiencies

    • 746.501(a)(9)Written Operational Policies - Safe Sleep for Infants 12 Months and YoungerHigh riskCorrected Sep 23, 2026
    • 746.605(6)Required Admission Information - Emergency ContactMedium-high riskCorrected Sep 22, 2026
    • 746.3701(9)Safety - Bodies of Water Inaccessible to ChildrenHigh riskCorrected Sep 22, 2026
    • 746.5307(b)Fire Extinguishers ServicedMedium-high riskCorrected Sep 22, 2026
    • 746.501(a)(8)Written Operational Policies - Suspension and ExpulsionMedium-high riskCorrected Sep 23, 2026

    Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060644

  2. 2026

    Inspection

    No deficiencies

    Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060643

  3. 2026

    Inspection

    1 deficiency

    • 746.5101(a)Annual Fire Inspection - Before Initial Permit Issued and Every 12 MonthsHigh riskCorrected Jul 2, 2026

    Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060642

  4. 2026

    Inspection

    No deficiencies

    Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060641

  5. 2026

    Investigation

    2 deficiencies

    • 746.307(c)Parental Notification of Less Serious InjuriesMedium riskCorrected Jun 1, 2026
    • 746.1201(1)Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-controlHigh riskCorrected Jun 1, 2026

    Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905203278

  6. 2026

    Assessment

    1 deficiency

    • 746.303(b)Report Number of EmployeesMedium-low riskCorrected Jan 23, 2026

    Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905250680

  7. 2025

    Inspection

    No deficiencies

    Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060640

  8. 2025

    Inspection

    11 deficiencies

    • 746.605(3)Required Admission Information - Date of AdmissionMedium-low riskCorrected Sep 30, 2025
    • 746.801(8)Required Records Maintained and Made Available - Playground Maintenance RecordsMedium riskCorrected Sep 30, 2025
    • 746.3401(a)Annual Sanitation InspectionMedium-high riskCorrected Oct 14, 2025
    • 746.2203(a)Written Activity PlansMedium riskCorrected Sep 30, 2025
    • 746.605(9)Required Admission Information - Field Trip PermissionMedium riskCorrected Sep 30, 2025
    • 746.3317(6)Food Service and Preparation Requirement - Use Sanitary HoldersMedium-high riskCorrected Sep 30, 2025
    • 746.1315(a)Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.Medium-high riskCorrected Oct 14, 2025
    • 746.901(6)Required Personnel Records -Training HoursMedium riskCorrected Oct 21, 2025
    • 746.605(8)Required Admission Information - Transportation PermissionMedium riskCorrected Sep 30, 2025
    • 746.605(6)Required Admission Information - Emergency ContactMedium-high riskCorrected Sep 30, 2025
    • 746.4751(a)Maintenance Procedures for Active Play - Inspect DailyMedium-high riskCorrected Sep 30, 2025

    Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060639

  9. 2025

    Assessment

    No deficiencies

    Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905250679

  10. 2024

    Inspection

    3 deficiencies

    • 746.3407Maintenance of Building, Grounds and EquipmentMedium-high riskCorrected Dec 2, 2024
    • 746.5101(a)Annual Fire Inspection - Before Initial Permit Issued and Every 12 MonthsHigh riskCorrected Dec 2, 2024
    • 746.1315(a)Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.Medium-high riskCorrected Jan 7, 2025

    Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060638

  11. 2024

    Inspection

    No deficiencies

    Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060637

  12. 2024

    Inspection

    5 deficiencies

    • 746.1601Child/ Caregiver Ratio - 13 or More ChildrenMedium-high riskCorrected Apr 9, 2024
    • 746.1205(a)(2)Responsibilities of Caregivers - Know number of children responsible forHigh riskCorrected Apr 9, 2024
    • 746.3407Maintenance of Building, Grounds and EquipmentMedium-high riskCorrected Apr 9, 2024
    • 746.5401Requirement of Gas Leak InspectionMedium-high riskCorrected Apr 23, 2024
    • 746.3807(1)Storage of Medication - Inaccessible to ChildrenHigh riskCorrected Apr 9, 2024

    Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060636

  13. 2024

    Inspection

    1 deficiency

    • 746.2207(a)Screen Time Activities - Not Used for Under TwoMedium riskCorrected Mar 8, 2024

    Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060635

  14. 2024

    Inspection

    2 deficiencies

    • 746.2207(a)Screen Time Activities - Not Used for Under TwoMedium riskCorrected Feb 22, 2024
    • 746.1615Child/Caregiver Ratio - Opening/ClosingMedium riskCorrected Feb 22, 2024

    Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060634

  15. 2024

    Inspection

    No deficiencies

    Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060633

  16. 2023

    Investigation

    1 deficiency

    • 746.2403(4)Infant Care Area - Crib PlacementMedium-high riskCorrected Feb 22, 2024

    Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905203277

  17. 2023

    Inspection

    No deficiencies

    Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060632

  18. 2022

    Assessment

    No deficiencies

    Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905250678

  19. 2022

    Investigation

    No deficiencies

    Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905203276

  20. 2022

    Inspection

    No deficiencies

    Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060631

  21. 2022

    Inspection

    6 deficiencies

    • 746.3701(9)Safety - Televisions Anchored to Prevent Tip OverMedium-high riskCorrected Sep 7, 2022
    • 746.5101(a)Annual Fire Inspection - Before Initial Permit Issued and Every 12 MonthsHigh riskCorrected Sep 8, 2022
    • 746.501(a)(9)Written Operational Policies - Safe Sleep for Infants 12 Months and YoungerHigh riskCorrected Sep 8, 2022
    • 746.501(a)(18)Written Operational Policies - Promotion of Physical ActivityMedium riskCorrected Sep 8, 2022
    • 746.4907(b)Installation and Maintenance of Loose-fill Surfacing - Not Over Concrete or AsphaltMedium-high riskCorrected Sep 8, 2022
    • 746.1601Child/ Caregiver Ratio - 13 or More ChildrenMedium-high riskCorrected Aug 25, 2022

    Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060630

Texas gives every licensing standard one of five risk levels, from low to high, by how likely a deficiency is to harm a child.

03

Context

Patterns Worth Examining

A repeated citation can merit attention, but context and corrective action must be reviewed before drawing a conclusion.

  1. 1

    Citation 746.5101(a), Cited in Three Visits

    HHSC inspectors cited 746.5101(a) in August 2022, November 2024 and May 2026. The agency describes it this way: Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months. The most serious of these was recorded at high risk. Each citation has a recorded correction, and a repeat after correction is worth a direct question.

    222222222323242424242424252525262626262626746.5101(a) across all 21 visits, oldest to newest
  2. 2

    Citation 746.1315(a), Cited in Two Visits

    HHSC inspectors cited 746.1315(a) in November 2024 and September 2025. The agency describes it this way: Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking. None rose above medium-high risk. Each citation has a recorded correction, and a repeat after correction is worth a direct question.

    222222222323242424242424252525262626262626746.1315(a) across all 21 visits, oldest to newest
  3. 3

    Child/ Caregiver Ratio - 13 or More Children, Cited in Two Visits

    HHSC inspectors cited 746.1601 in August 2022 and April 2024. The agency describes it this way: Child/ Caregiver Ratio - 13 or More Children. None rose above medium-high risk. Each citation has a recorded correction, and a repeat after correction is worth a direct question.

    222222222323242424242424252525262626262626746.1601 across all 21 visits, oldest to newest
  4. 4

    Screen Time Activities - Not Used for Under Two, Cited in Two Visits

    HHSC inspectors cited 746.2207(a) in February 2024 and March 2024. The agency describes it this way: Screen Time Activities - Not Used for Under Two. None rose above medium risk. Each citation has a recorded correction, and a repeat after correction is worth a direct question.

    222222222323242424242424252525262626262626746.2207(a) across all 21 visits, oldest to newest
  5. 5

    Maintenance of Building, Grounds and Equipment, Cited in Two Visits

    HHSC inspectors cited 746.3407 in April 2024 and November 2024. The agency describes it this way: Maintenance of Building, Grounds and Equipment. None rose above medium-high risk. Each citation has a recorded correction, and a repeat after correction is worth a direct question.

    222222222323242424242424252525262626262626746.3407 across all 21 visits, oldest to newest
  6. 6

    Safety - Bodies of Water Inaccessible to Children, Cited in Two Visits

    HHSC inspectors cited 746.3701(9) in August 2022 and September 2026. The agency describes it this way: Safety - Bodies of Water Inaccessible to Children. The most serious of these was recorded at high risk. Each citation has a recorded correction, and a repeat after correction is worth a direct question.

    222222222323242424242424252525262626262626746.3701(9) across all 21 visits, oldest to newest
  7. 7

    Citation 746.501(a)(9), Cited in Two Visits

    HHSC inspectors cited 746.501(a)(9) in August 2022 and September 2026. The agency describes it this way: Written Operational Policies - Safe Sleep for Infants 12 Months and Younger. The most serious of these was recorded at high risk. Each citation has a recorded correction, and a repeat after correction is worth a direct question.

    222222222323242424242424252525262626262626746.501(a)(9) across all 21 visits, oldest to newest
  8. 8

    Required Admission Information - Emergency Contact, Cited in Two Visits

    HHSC inspectors cited 746.605(6) in September 2025 and September 2026. The agency describes it this way: Required Admission Information - Emergency Contact. None rose above medium-high risk. Each citation has a recorded correction, and a repeat after correction is worth a direct question.

    222222222323242424242424252525262626262626746.605(6) across all 21 visits, oldest to newest
04

For Your Next Visit

Questions to Ask on Your Visit

Bring these to the tour. Each one comes from something in the record; the reason is under the question.

  1. 01

    What changed after 746.5101(a) was cited, and how do you check it now?

    Citation 746.5101(a): cited in three visits, including high-risk standards.

  2. 02

    What changed after 746.1315(a) was cited, and how do you check it now?

    Citation 746.1315(a): cited in two visits, most seriously at medium-high risk.

  3. 03

    What changed after 746.1601 was cited, and how do you check it now?

    Child/ Caregiver Ratio - 13 or More Children: cited in two visits, most seriously at medium-high risk.

  4. 04

    What changed after 746.2207(a) was cited, and how do you check it now?

    Screen Time Activities - Not Used for Under Two: cited in two visits, most seriously at medium risk.

  5. 05

    What changed after 746.3407 was cited, and how do you check it now?

    Maintenance of Building, Grounds and Equipment: cited in two visits, most seriously at medium-high risk.

  6. 06

    What changed after 746.3701(9) was cited, and how do you check it now?

    Safety - Bodies of Water Inaccessible to Children: cited in two visits, including high-risk standards.

  7. 07

    What changed after 746.501(a)(9) was cited, and how do you check it now?

    Citation 746.501(a)(9): cited in two visits, including high-risk standards.

  8. 08

    What changed after 746.605(6) was cited, and how do you check it now?

    Required Admission Information - Emergency Contact: cited in two visits, most seriously at medium-high risk.

  9. 09

    What is the ratio in the room my child would join, and how is every child accounted for at nap time, pickup and on the playground?

    Ratios change through the day, so they are worth counting yourself on a visit.

  10. 10

    Has the center ever been under corrective or adverse action, and what changed afterward?

    HHSC’s files name no enforcement action in this window. They say whether a program is under corrective or adverse action, not what the action was.

05

The Evidence

Sources and Coverage

Program details, licensing visits and the deficiencies cited at each are published by the Texas Health and Human Services Commission's Child Care Regulation in its daily files on data.texas.gov.

  • Child Care Licensing operations (data.texas.gov)

    Texas Health and Human Services Commission, Child Care Regulation · 817622

    Published Oct 31, 2026 · Retrieved Nov 1, 2026

    View Dataset ↗
  • Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)

    Texas Health and Human Services Commission, Child Care Regulation · 905060630

    Visit Aug 25, 2022 · Published Oct 31, 2026 · Retrieved Nov 1, 2026

    View Dataset ↗
  • Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)

    Texas Health and Human Services Commission, Child Care Regulation · 905060631

    Visit Sep 19, 2022 · Published Oct 31, 2026 · Retrieved Nov 1, 2026

    View Dataset ↗
  • Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)

    Texas Health and Human Services Commission, Child Care Regulation · 905203276

    Visit Sep 30, 2022 · Published Oct 31, 2026 · Retrieved Nov 1, 2026

    View Dataset ↗
  • Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)

    Texas Health and Human Services Commission, Child Care Regulation · 905250678

    Visit Nov 8, 2022 · Published Oct 31, 2026 · Retrieved Nov 1, 2026

    View Dataset ↗
  • Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)

    Texas Health and Human Services Commission, Child Care Regulation · 905060632

    Visit Aug 22, 2023 · Published Oct 31, 2026 · Retrieved Nov 1, 2026

    View Dataset ↗
  • Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)

    Texas Health and Human Services Commission, Child Care Regulation · 905203277

    Visit Dec 22, 2023 · Published Oct 31, 2026 · Retrieved Nov 1, 2026

    View Dataset ↗
  • Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)

    Texas Health and Human Services Commission, Child Care Regulation · 905060633

    Visit Jan 5, 2024 · Published Oct 31, 2026 · Retrieved Nov 1, 2026

    View Dataset ↗
  • Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)

    Texas Health and Human Services Commission, Child Care Regulation · 905060634

    Visit Feb 15, 2024 · Published Oct 31, 2026 · Retrieved Nov 1, 2026

    View Dataset ↗
  • Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)

    Texas Health and Human Services Commission, Child Care Regulation · 905060635

    Visit Mar 8, 2024 · Published Oct 31, 2026 · Retrieved Nov 1, 2026

    View Dataset ↗
  • Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)

    Texas Health and Human Services Commission, Child Care Regulation · 905060636

    Visit Apr 9, 2024 · Published Oct 31, 2026 · Retrieved Nov 1, 2026

    View Dataset ↗
  • Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)

    Texas Health and Human Services Commission, Child Care Regulation · 905060637

    Visit Apr 16, 2024 · Published Oct 31, 2026 · Retrieved Nov 1, 2026

    View Dataset ↗
  • Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)

    Texas Health and Human Services Commission, Child Care Regulation · 905060638

    Visit Nov 14, 2024 · Published Oct 31, 2026 · Retrieved Nov 1, 2026

    View Dataset ↗
  • Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)

    Texas Health and Human Services Commission, Child Care Regulation · 905250679

    Visit Jan 9, 2025 · Published Oct 31, 2026 · Retrieved Nov 1, 2026

    View Dataset ↗
  • Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)

    Texas Health and Human Services Commission, Child Care Regulation · 905060639

    Visit Sep 30, 2025 · Published Oct 31, 2026 · Retrieved Nov 1, 2026

    View Dataset ↗
  • Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)

    Texas Health and Human Services Commission, Child Care Regulation · 905060640

    Visit Nov 4, 2025 · Published Oct 31, 2026 · Retrieved Nov 1, 2026

    View Dataset ↗
  • Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)

    Texas Health and Human Services Commission, Child Care Regulation · 905250680

    Visit Jan 20, 2026 · Published Oct 31, 2026 · Retrieved Nov 1, 2026

    View Dataset ↗
  • Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)

    Texas Health and Human Services Commission, Child Care Regulation · 905203278

    Visit May 15, 2026 · Published Oct 31, 2026 · Retrieved Nov 1, 2026

    View Dataset ↗
  • Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)

    Texas Health and Human Services Commission, Child Care Regulation · 905060641

    Visit May 19, 2026 · Published Oct 31, 2026 · Retrieved Nov 1, 2026

    View Dataset ↗
  • Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)

    Texas Health and Human Services Commission, Child Care Regulation · 905060642

    Visit May 28, 2026 · Published Oct 31, 2026 · Retrieved Nov 1, 2026

    View Dataset ↗
  • Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)

    Texas Health and Human Services Commission, Child Care Regulation · 905060643

    Visit Jun 11, 2026 · Published Oct 31, 2026 · Retrieved Nov 1, 2026

    View Dataset ↗
  • Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)

    Texas Health and Human Services Commission, Child Care Regulation · 905060644

    Visit Sep 22, 2026 · Published Oct 31, 2026 · Retrieved Nov 1, 2026

    View Dataset ↗

Coverage

Record windowNovember 1, 2021 – October 31, 2026

  • This record is HHSC's list of operations as of October 2026, with the inspections, investigations and assessments in HHSC's files, which run from November 2021.
  • Listed family homes (one caregiver with up to three unrelated children, listed with HHSC but not inspected on a schedule) are not in this record.
  • HHSC's narrative for each deficiency is left out because it can name children, parents and staff; the rule cited, its risk level and the correction dates are kept.

What This Report Cannot Tell You

Inspector narratives
Published by HHSC but left out of this record because they can name people.
Enforcement actions
HHSC's files say whether an operation is under corrective or adverse action, not what the action was.
Complaints not investigated
Reports HHSC screened out without an investigation are not published.
Staff qualifications and turnover
Not part of the published licensing record.

Historical coverage varies by agency and location. Missing records do not mean that no complaint or violation occurred.

Data architecture: Cierto supplies the source-backed machine-readable bundle. Life by Vardell independently creates the narrative, design, and consumer report.