Report
TheVardellReport
New Heights Learning Zone
Licensed child care center
11105 Milwaukee Ave
Lubbock, TX 79424
Report
← New Heights Learning Zone, free profile
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The Vardell Report.New Heights Learning Zone
The deeper story, beautifully organized. Available records, historical context, and questions worth asking.
- Provider Category
- Childcare
- Location
- Lubbock, TX
- Record Period
- 2022–2026
- Source Documents
- 20
This report is free. Vardell does not certify, grade or endorse; it shows what the record documents.
The Essentials
Summary
Across 19 licensing visits from January 2022 to September 2026, HHSC cited 23 deficiencies at New Heights Learning Zone; 23 have a recorded correction.
- Visits
- 19
- 2022–2026, inspections, investigations and assessments
- Deficiencies
- 23
- Standards cited by HHSC inspectors
- Corrected
- 23
- Of 23 deficiencies, with a recorded correction date
- Investigations
- 3
- Licensing investigations, whatever prompted them
Deficiencies by Year
- Deficiencies
- Of which, high risk
* Partial year, through October 31, 2026.
| Year | Visits | Deficiencies | Of which, high risk |
|---|---|---|---|
| 2021 | 0 | 0 | 0 |
| 2022 | 5 | 7 | 2 |
| 2023 | 2 | 1 | 0 |
| 2024 | 5 | 7 | 0 |
| 2025 | 3 | 4 | 1 |
| 2026 | 4 | 4 | 0 |
What the Record Shows
- 23 of 23 deficiencies have a recorded correction date.
- HHSC’s files name no enforcement action in this window. They say whether a program is under corrective or adverse action, not what the action was.
- 3 visits in this window included an investigation. HHSC publishes what an investigation cited, not what the report to it alleged.
- The latest inspection, September 22, 2026, recorded 3 deficiencies (most serious: Medium-high risk).
Report at a Glance
- Facility
- New Heights Learning Zone
- Address
- 11105 Milwaukee Ave, Lubbock, TX 79424
- Operation Number
- TX-1732755
- License Type
- Licensed child care center
- Licensed Capacity
- 163 children
- Permit
- Full Permit
- Ages Served
- infants, toddlers, pre-kindergarten, school age
- Hours
- Mon–Fri, 7 a.m.–6 p.m.
- Record Window
- November 1, 2021 to October 31, 2026
Chronology
Inspection History
Every visit in the record window, newest first. A deficiency is a licensing standard Texas inspectors found was not met. HHSC publishes what an investigation cited, not what the report to it alleged.
- 2026
Inspection
3 deficiencies
- 746.801(10)Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke DetectorsMedium riskCorrected Sep 22, 2026
- 746.1609Maximum Group Size 13 or More ChildrenMedium-high riskCorrected Sep 22, 2026
- 746.3401(a)Annual Sanitation InspectionMedium-high riskCorrected Oct 6, 2026
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905150335
- 2026
Inspection
1 deficiency
- 746.801(10)Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke DetectorsMedium riskCorrected Sep 8, 2026
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905150334
- 2026
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905150333
- 2026
Investigation
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905238243
- 2025
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905150332
- 2025
Investigation
1 deficiency
- 746.305(a)(2)AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or HospitalizationMedium-high riskCorrected Dec 1, 2025
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905238242
- 2025
Inspection
3 deficiencies
- 746.5101(a)Annual Fire Inspection - Before Initial Permit Issued and Every 12 MonthsHigh riskCorrected Oct 24, 2025
- 746.1309(a)Documented Annual Training Area - 24 Hours RequiredMedium riskCorrected Oct 15, 2025
- 746.3503(a)Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean SurfaceMedium-high riskCorrected Oct 10, 2025
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905150331
- 2024
Inspection
2 deficiencies
- 746.901(5)Required Personnel Records - Required Affidavit (Form 2912)Medium-low riskCorrected Dec 6, 2024
- 746.1315(b)(1)CPR Training and Recertification Adhere to Guidelines-skill basedMedium-high riskCorrected Dec 6, 2024
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905150330
- 2024
Inspection
5 deficiencies
- 746.901Required Personnel RecordsMedium riskCorrected Nov 22, 2024
- 746.603(a)(2)Children's Records - Admission InformationMedium riskCorrected Nov 29, 2024
- 746.1315(b)(1)CPR Training and Recertification Adhere to Guidelines-skill basedMedium-high riskCorrected Nov 26, 2024
- 746.1613(a)Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards metMedium riskCorrected Nov 18, 2024
- 746.613(b)Immunization Records, Exceptions, and Exemptions CurrentMedium-high riskCorrected Nov 22, 2024
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905150329
- 2024
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905150328
- 2024
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905150327
- 2024
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905150326
- 2023
Inspection
1 deficiency
- 746.5401Requirement of Gas Leak InspectionMedium-high riskCorrected Jan 2, 2024
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905150325
- 2023
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905150324
- 2022
Inspection
5 deficiencies
- 746.1315(a)Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.Medium-high riskCorrected Jan 6, 2023
- 745.635(3)AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictionsHigh riskCorrected Dec 30, 2022
- 746.801(11)Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level CareMedium-high riskCorrected Jan 13, 2023
- 746.2417(2)(B)Activities for Infants - Not in Restrictive Device for more than 15 MinutesHigh riskCorrected Dec 30, 2022
- 746.2421(b)Written Feeding Instructions - Review and Update Every 30 DaysMedium riskCorrected Jan 6, 2023
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905150323
- 2022
Inspection
2 deficiencies
- 746.4751(b)Maintenance Procedures for Active Play - Monthly Maintenance ChecklistMedium riskCorrected Jul 25, 2022
- 746.5205(4)Documentation of DrillsMedium riskCorrected Jul 25, 2022
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905150322
- 2022
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905150321
- 2022
Investigation
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905238241
- 2022
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905150320
Texas gives every licensing standard one of five risk levels, from low to high, by how likely a deficiency is to harm a child.
Context
Patterns Worth Examining
A repeated citation can merit attention, but context and corrective action must be reviewed before drawing a conclusion.
- 1
Citation 746.1315(b)(1), Cited in Two Visits
HHSC inspectors cited 746.1315(b)(1) in November 2024 and December 2024. The agency describes it this way: CPR Training and Recertification Adhere to Guidelines-skill based. None rose above medium-high risk. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
22222222222323242424242425252526262626746.1315(b)(1) across all 19 visits, oldest to newest - 2
Citation 746.801(10), Cited in Two Visits
HHSC inspectors cited 746.801(10) in September 2026 and September 2026. The agency describes it this way: Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors. None rose above medium risk. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
22222222222323242424242425252526262626746.801(10) across all 19 visits, oldest to newest
For Your Next Visit
Questions to Ask on Your Visit
Bring these to the tour. Each one comes from something in the record; the reason is under the question.
- 01
What changed after 746.1315(b)(1) was cited, and how do you check it now?
Citation 746.1315(b)(1): cited in two visits, most seriously at medium-high risk.
- 02
What changed after 746.801(10) was cited, and how do you check it now?
Citation 746.801(10): cited in two visits, most seriously at medium risk.
- 03
What is the ratio in the room my child would join, and how is every child accounted for at nap time, pickup and on the playground?
Ratios change through the day, so they are worth counting yourself on a visit.
- 04
Has the center ever been under corrective or adverse action, and what changed afterward?
HHSC’s files name no enforcement action in this window. They say whether a program is under corrective or adverse action, not what the action was.
The Evidence
Sources and Coverage
Program details, licensing visits and the deficiencies cited at each are published by the Texas Health and Human Services Commission's Child Care Regulation in its daily files on data.texas.gov.
- Child Care Licensing operations (data.texas.gov)View Dataset ↗
Texas Health and Human Services Commission, Child Care Regulation · 1732755
Published Oct 31, 2026 · Retrieved Nov 1, 2026
- Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)View Dataset ↗
Texas Health and Human Services Commission, Child Care Regulation · 905150320
Visit Jan 21, 2022 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
- Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)View Dataset ↗
Texas Health and Human Services Commission, Child Care Regulation · 905238241
Visit May 12, 2022 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
- Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)View Dataset ↗
Texas Health and Human Services Commission, Child Care Regulation · 905150321
Visit May 16, 2022 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
- Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)View Dataset ↗
Texas Health and Human Services Commission, Child Care Regulation · 905150322
Visit Jul 25, 2022 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
- Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)View Dataset ↗
Texas Health and Human Services Commission, Child Care Regulation · 905150323
Visit Dec 30, 2022 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
- Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)View Dataset ↗
Texas Health and Human Services Commission, Child Care Regulation · 905150324
Visit Jan 10, 2023 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
- Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)View Dataset ↗
Texas Health and Human Services Commission, Child Care Regulation · 905150325
Visit Dec 4, 2023 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
- Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)View Dataset ↗
Texas Health and Human Services Commission, Child Care Regulation · 905150326
Visit Mar 22, 2024 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
- Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)View Dataset ↗
Texas Health and Human Services Commission, Child Care Regulation · 905150327
Visit May 29, 2024 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
- Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)View Dataset ↗
Texas Health and Human Services Commission, Child Care Regulation · 905150328
Visit Jun 4, 2024 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
- Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)View Dataset ↗
Texas Health and Human Services Commission, Child Care Regulation · 905150329
Visit Nov 18, 2024 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
- Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)View Dataset ↗
Texas Health and Human Services Commission, Child Care Regulation · 905150330
Visit Dec 3, 2024 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
- Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)View Dataset ↗
Texas Health and Human Services Commission, Child Care Regulation · 905150331
Visit Oct 10, 2025 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
- Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)View Dataset ↗
Texas Health and Human Services Commission, Child Care Regulation · 905238242
Visit Nov 13, 2025 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
- Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)View Dataset ↗
Texas Health and Human Services Commission, Child Care Regulation · 905150332
Visit Nov 18, 2025 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
- Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)View Dataset ↗
Texas Health and Human Services Commission, Child Care Regulation · 905238243
Visit Aug 13, 2026 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
- Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)View Dataset ↗
Texas Health and Human Services Commission, Child Care Regulation · 905150333
Visit Aug 14, 2026 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
- Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)View Dataset ↗
Texas Health and Human Services Commission, Child Care Regulation · 905150334
Visit Sep 4, 2026 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
- Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)View Dataset ↗
Texas Health and Human Services Commission, Child Care Regulation · 905150335
Visit Sep 22, 2026 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
Coverage
Record windowNovember 1, 2021 – October 31, 2026
- This record is HHSC's list of operations as of October 2026, with the inspections, investigations and assessments in HHSC's files, which run from November 2021.
- Listed family homes (one caregiver with up to three unrelated children, listed with HHSC but not inspected on a schedule) are not in this record.
- HHSC's narrative for each deficiency is left out because it can name children, parents and staff; the rule cited, its risk level and the correction dates are kept.
What This Report Cannot Tell You
- Inspector narratives
- Published by HHSC but left out of this record because they can name people.
- Enforcement actions
- HHSC's files say whether an operation is under corrective or adverse action, not what the action was.
- Complaints not investigated
- Reports HHSC screened out without an investigation are not published.
- Staff qualifications and turnover
- Not part of the published licensing record.
Historical coverage varies by agency and location. Missing records do not mean that no complaint or violation occurred.
Data architecture: Cierto supplies the source-backed machine-readable bundle. Life by Vardell independently creates the narrative, design, and consumer report.