House of Neighborly Service, San Antonio, TX

The Essentials

Summary

Across 16 licensing visits from July 2022 to June 2026, HHSC cited 28 deficiencies at House of Neighborly Service; 28 have a recorded correction.

Visits: 16; 2022–2026, inspections, investigations and assessments
Deficiencies: 28; Standards cited by HHSC inspectors
Corrected: 28; Of 28 deficiencies, with a recorded correction date
Investigations: 2; Licensing investigations, whatever prompted them

Deficiencies by Year

Deficiencies
Of which, high risk

* Partial year, through October 31, 2026.

Deficiencies by year
Year	Visits	Deficiencies	Of which, high risk
2021	0	0	0
2022	2	12	3
2023	2	4	1
2024	3	8	2
2025	7	2	1
2026	2	2	1

What the Record Shows

28 of 28 deficiencies have a recorded correction date.
HHSC’s files name no enforcement action in this window. They say whether a program is under corrective or adverse action, not what the action was.
2 visits in this window included an investigation. HHSC publishes what an investigation cited, not what the report to it alleged.
The latest inspection, June 11, 2026, recorded 2 deficiencies (most serious: High risk).

What to Ask About

Documented Annual Training - Remaining training hour topics, Cited in Two Visits
Citation 746.3317(6), Cited in Two Visits
Citation 746.3407(12), Cited in Two Visits
Immunization Records, Exceptions, and Exemptions Current, Cited in Two Visits

Report at a Glance

Facility: House of Neighborly Service
Address: 407 N Calaveras, San Antonio, TX 78207
Operation Number: TX-816535
License Type: Licensed child care center
Licensed Capacity: 49 children
Permit: Full Permit
Ages Served: toddlers, pre-kindergarten, school age
Hours: Mon–Fri, 7:30 a.m.–5:30 p.m.
Record Window: November 1, 2021 to October 31, 2026

Chronology

Inspection History

Every visit in the record window, newest first. A deficiency is a licensing standard Texas inspectors found was not met. HHSC publishes what an investigation cited, not what the report to it alleged.

Jun 112026
Inspection
2 deficiencies
- 746.3407(12)Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to ChildrenHigh riskCorrected Jun 11, 2026
- 746.613(b)Immunization Records, Exceptions, and Exemptions CurrentMedium-high riskCorrected Jun 18, 2026
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060356
Apr 222026
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060355
Oct 232025
Inspection
1 deficiency
- 746.3415(12)Employee Handwashing After Using Cleaners or Toxic ChemicalsMedium-high riskCorrected Oct 23, 2025
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060354
Aug 252025
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060353
Aug 82025
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060352
Aug 52025
Investigation
1 deficiency
Opened on a report the operation made itself.
- 746.1205(a)(4)Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activityHigh riskCorrected Aug 18, 2025
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905203185
Jun 232025
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060351
Jun 202025
Investigation
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905203184
Mar 102025
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060350
Sep 102024
Inspection
1 deficiency
- 746.3317(6)Food Service and Preparation Requirement - Use Sanitary HoldersMedium-high riskCorrected Sep 10, 2024
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060349
Aug 302024
Inspection
4 deficiencies
- 746.3407(12)Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to ChildrenHigh riskCorrected Aug 30, 2024
- 746.1309(f)Documented Annual Training - Remaining training hour topicsMedium riskCorrected Sep 6, 2024
- 746.603(a)(4)Children's Records - ImmunizationsMedium riskCorrected Sep 30, 2024
- 746.1205(a)(2)Responsibilities of Caregivers - Know number of children responsible forHigh riskCorrected Aug 30, 2024
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060348
Jan 222024
Inspection
3 deficiencies
- 746.1309(a)Documented Annual Training Area - 24 Hours RequiredMedium riskCorrected Feb 22, 2024
- 746.1311(a)Director Annual Training 30 Hours RequiredMedium riskCorrected Feb 22, 2024
- 746.605(6)Required Admission Information - Emergency ContactMedium-high riskCorrected Jan 29, 2024
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060347
Feb 82023
Inspection
3 deficiencies
- 746.5537(a)(3)Electronic or Battery-Operated Carbon Monoxide Detector-Document Test Date, Battery Installation Date, and Staff Name Testing and InstallationMedium-high riskCorrected Feb 8, 2023
- 746.1309(d)Documented Annual Training - Caregivers of Children Under 24 Months RequiredMedium-high riskCorrected Mar 1, 2023
- 746.613(b)Immunization Records, Exceptions, and Exemptions CurrentMedium-high riskCorrected Mar 8, 2023
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060346
Jan 42023
Inspection
1 deficiency
- 746.4601(5)Safety Requirements for Active Play Equipment - Securely AnchoredHigh riskCorrected Jan 9, 2023
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060345
Jul 182022
Inspection
2 deficiencies
- 746.1309(f)Documented Annual Training - Remaining training hour topicsMedium riskCorrected Aug 18, 2022
- 746.605(12)Required Admission Information - Emergency Medical AuthorizationHigh riskCorrected Aug 1, 2022
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060344
Jul 82022
Inspection
10 deficiencies
- 746.5307(b)Fire Extinguishers ServicedMedium-high riskCorrected Jul 22, 2022
- 746.2207(c)(4)Screen Time Activities - Not Used During Eating or Rest TimesMedium riskCorrected Jul 8, 2022
- 746.3317(6)Food Service and Preparation Requirement - Use Sanitary HoldersMedium-high riskCorrected Jul 8, 2022
- 746.601(c)Provide Access to Children's Records - LicensingMedium riskCorrected Jul 8, 2022
- 746.5202(3)Emergency Preparedness Plan - Essential DocumentationMedium-high riskCorrected Aug 8, 2022
- 746.5101(a)Annual Fire Inspection - Before Initial Permit Issued and Every 12 MonthsHigh riskCorrected Aug 26, 2022
- 746.3701Safety - Areas Free From HazardsMedium-high riskCorrected Jul 8, 2022
- 746.4135(b)Children's Products- Annual CertificationMedium riskCorrected Jul 8, 2022
- 746.4751(a)Maintenance Procedures for Active Play - Inspect DailyMedium-high riskCorrected Jul 8, 2022
- 746.5319Smoke Detectors TestingHigh riskCorrected Jul 15, 2022
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905060343

Texas gives every licensing standard one of five risk levels, from low to high, by how likely a deficiency is to harm a child.

Context

Patterns Worth Examining

A repeated citation can merit attention, but context and corrective action must be reviewed before drawing a conclusion.

1
Documented Annual Training - Remaining training hour topics, Cited in Two Visits
HHSC inspectors cited 746.1309(f) in July 2022 and August 2024. The agency describes it this way: Documented Annual Training - Remaining training hour topics. None rose above medium risk. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
22222323242424252525252525252626746.1309(f) across all 16 visits, oldest to newest
2
Citation 746.3317(6), Cited in Two Visits
HHSC inspectors cited 746.3317(6) in July 2022 and September 2024. The agency describes it this way: Food Service and Preparation Requirement - Use Sanitary Holders. None rose above medium-high risk. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
22222323242424252525252525252626746.3317(6) across all 16 visits, oldest to newest
3
Citation 746.3407(12), Cited in Two Visits
HHSC inspectors cited 746.3407(12) in August 2024 and June 2026. The agency describes it this way: Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children. The most serious of these was recorded at high risk. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
22222323242424252525252525252626746.3407(12) across all 16 visits, oldest to newest
4
Immunization Records, Exceptions, and Exemptions Current, Cited in Two Visits
HHSC inspectors cited 746.613(b) in February 2023 and June 2026. The agency describes it this way: Immunization Records, Exceptions, and Exemptions Current. None rose above medium-high risk. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
22222323242424252525252525252626746.613(b) across all 16 visits, oldest to newest

For Your Next Visit

Questions to Ask on Your Visit

Bring these to the tour. Each one comes from something in the record; the reason is under the question.

01
What changed after 746.1309(f) was cited, and how do you check it now?
Documented Annual Training - Remaining training hour topics: cited in two visits, most seriously at medium risk.
02
What changed after 746.3317(6) was cited, and how do you check it now?
Citation 746.3317(6): cited in two visits, most seriously at medium-high risk.
03
What changed after 746.3407(12) was cited, and how do you check it now?
Citation 746.3407(12): cited in two visits, including high-risk standards.
04
What changed after 746.613(b) was cited, and how do you check it now?
Immunization Records, Exceptions, and Exemptions Current: cited in two visits, most seriously at medium-high risk.
05
What is the ratio in the room my child would join, and how is every child accounted for at nap time, pickup and on the playground?
Ratios change through the day, so they are worth counting yourself on a visit.
06
Has the center ever been under corrective or adverse action, and what changed afterward?
HHSC’s files name no enforcement action in this window. They say whether a program is under corrective or adverse action, not what the action was.

The Evidence

Sources and Coverage

Program details, licensing visits and the deficiencies cited at each are published by the Texas Health and Human Services Commission's Child Care Regulation in its daily files on data.texas.gov.

Child Care Licensing operations (data.texas.gov)
Texas Health and Human Services Commission, Child Care Regulation · 816535
Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905060343
Visit Jul 8, 2022 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905060344
Visit Jul 18, 2022 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905060345
Visit Jan 4, 2023 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905060346
Visit Feb 8, 2023 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905060347
Visit Jan 22, 2024 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905060348
Visit Aug 30, 2024 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905060349
Visit Sep 10, 2024 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905060350
Visit Mar 10, 2025 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905203184
Visit Jun 20, 2025 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905060351
Visit Jun 23, 2025 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905203185
Visit Aug 5, 2025 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905060352
Visit Aug 8, 2025 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905060353
Visit Aug 25, 2025 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905060354
Visit Oct 23, 2025 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905060355
Visit Apr 22, 2026 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905060356
Visit Jun 11, 2026 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗

Coverage

Record windowNovember 1, 2021 – October 31, 2026

This record is HHSC's list of operations as of October 2026, with the inspections, investigations and assessments in HHSC's files, which run from November 2021.
Listed family homes (one caregiver with up to three unrelated children, listed with HHSC but not inspected on a schedule) are not in this record.
HHSC's narrative for each deficiency is left out because it can name children, parents and staff; the rule cited, its risk level and the correction dates are kept.

What This Report Cannot Tell You

Inspector narratives: Published by HHSC but left out of this record because they can name people.
Enforcement actions: HHSC's files say whether an operation is under corrective or adverse action, not what the action was.
Complaints not investigated: Reports HHSC screened out without an investigation are not published.
Staff qualifications and turnover: Not part of the published licensing record.

Historical coverage varies by agency and location. Missing records do not mean that no complaint or violation occurred.

Data architecture: Cierto supplies the source-backed machine-readable bundle. Life by Vardell independently creates the narrative, design, and consumer report.