Childrens Lighthouse Learning Center at Schertz, Schertz, TX

The Essentials

Summary

Across 28 licensing visits from December 2021 to October 2026, HHSC cited 37 deficiencies at Childrens Lighthouse Learning Center at Schertz; 37 have a recorded correction.

Visits: 28; 2021–2026, inspections, investigations and assessments
Deficiencies: 37; Standards cited by HHSC inspectors
Corrected: 37; Of 37 deficiencies, with a recorded correction date
Investigations: 8; Licensing investigations, whatever prompted them

Deficiencies by Year

Deficiencies
Of which, high risk

* Partial year, through October 31, 2026.

Deficiencies by year
Year	Visits	Deficiencies	Of which, high risk
2021	1	8	1
2022	7	15	2
2023	9	5	0
2024	2	1	0
2025	2	4	1
2026	7	4	2

What the Record Shows

37 of 37 deficiencies have a recorded correction date.
HHSC’s files name no enforcement action in this window. They say whether a program is under corrective or adverse action, not what the action was.
8 visits in this window included an investigation. HHSC publishes what an investigation cited, not what the report to it alleged.
The latest inspection, October 26, 2026, recorded no deficiencies.

What to Ask About

Safety - Areas Free From Hazards, Cited in Two Visits
Medication Records - Name of Employee Who Administered, Cited in Two Visits
Cots, Beds, Mats Labeled With Child's Name, Cited in Two Visits
Immunization Records, Exceptions, and Exemptions Current, Cited in Two Visits

Report at a Glance

Facility: Childrens Lighthouse Learning Center at Schertz
Address: 2080 Schertz Pkwy, Schertz, TX 78154
Operation Number: TX-1530873
License Type: Licensed child care center
Licensed Capacity: 238 children
Permit: Full Permit
Ages Served: infants, toddlers, pre-kindergarten, school age
Hours: Mon–Fri, 6:30 a.m.–6:30 p.m.
Record Window: November 1, 2021 to October 31, 2026

Chronology

Inspection History

Every visit in the record window, newest first. A deficiency is a licensing standard Texas inspectors found was not met. HHSC publishes what an investigation cited, not what the report to it alleged.

Oct 262026
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905095465
Oct 12026
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905095464
Sep 292026
Investigation
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905217713
Aug 42026
Inspection
1 deficiency
- 746.3805(c)(4)Medication Records - Name of Employee Who AdministeredMedium-high riskCorrected Aug 4, 2026
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905095463
Jul 222026
Inspection
1 deficiency
- 746.1205(a)(2)Responsibilities of Caregivers - Know number of children responsible forHigh riskCorrected Jul 29, 2026
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905095462
Jul 212026
Investigation
2 deficiencies
- 746.3703(d)No Smoking or Use of Tobacco Including E-Cigarettes or VaporizersHigh riskCorrected Jul 30, 2026
- 746.1301(a)(4)(A)Training Requirements for Employees, Caregivers, and Directors - Pediatric CPRMedium-high riskCorrected Jul 30, 2026
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905217712
Feb 12026
Investigation
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905217711
Oct 242025
Inspection
2 deficiencies
- 746.4503(b)Cots, Beds, Mats Labeled With Child's NameMedium riskCorrected Oct 28, 2025
- 745.641AP Background check results - Must receive notification prior to allowing subject to be present at your operationHigh riskCorrected Oct 24, 2025
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905095461
Feb 282025
Inspection
2 deficiencies
- 746.1311(e)Director Annual Training - Additional required topicsMedium riskCorrected Mar 21, 2025
- 746.1309(a)Documented Annual Training Area - 24 Hours RequiredMedium riskCorrected Mar 21, 2025
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905095460
Jul 302024
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905095459
Mar 212024
Inspection
1 deficiency
- 746.3805(c)(4)Medication Records - Name of Employee Who AdministeredMedium-high riskCorrected Mar 21, 2024
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905095458
Oct 102023
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905095457
Jul 112023
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905095456
Jun 272023
Inspection
1 deficiency
- 746.1601Child/ Caregiver Ratio - 13 or More ChildrenMedium-high riskCorrected Jun 27, 2023
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905095455
Jun 142023
Investigation
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905217710
May 252023
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905095454
Apr 252023
Inspection
4 deficiencies
- 746.3701Safety - Areas Free From HazardsMedium-high riskCorrected Apr 26, 2023
- 746.2409(a)(2)Safety Requirements for Cribs - Snug Fitting SheetsMedium-high riskCorrected Apr 26, 2023
- 746.2909(3)Arrangement of Napping Equipment -Provides Sufficient Walking and Work SpaceMedium-high riskCorrected Apr 25, 2023
- 746.2909(1)Arrangement of Napping Equipment - Not Blocking Entrances or ExitsMedium-high riskCorrected Apr 25, 2023
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905095453
Mar 162023
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905095452
Mar 22023
Investigation
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905217709
Jan 262023
Investigation
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905217708
Nov 72022
Inspection
2 deficiencies
- 746.3401(a)Annual Sanitation InspectionMedium-high riskCorrected Nov 11, 2022
- 746.613(b)Immunization Records, Exceptions, and Exemptions CurrentMedium-high riskCorrected Nov 11, 2022
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905095451
Oct 242022
Inspection
12 deficiencies
- 746.1315(a)Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.Medium-high riskCorrected Oct 27, 2022
- 746.3701Safety - Areas Free From HazardsMedium-high riskCorrected Oct 24, 2022
- 746.613(b)Immunization Records, Exceptions, and Exemptions CurrentMedium-high riskCorrected Oct 28, 2022
- 746.1203(5)Responsibilities of Caregivers - Children in ControlMedium-high riskCorrected Oct 24, 2022
- 746.3417(1)Children Handwashing Before EatingMedium-high riskCorrected Oct 24, 2022
- 746.4503(b)Cots, Beds, Mats Labeled With Child's NameMedium riskCorrected Oct 24, 2022
- 746.501(a)(18)(B)Written Operational Policies - DurationMedium riskCorrected Oct 28, 2022
- 746.605(12)Required Admission Information - Emergency Medical AuthorizationHigh riskCorrected Oct 28, 2022
- 746.3407(12)Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to ChildrenHigh riskCorrected Oct 24, 2022
- 746.2803(4)(B)Positive Methods of Discipline and Guidance - Use Clear, Positive StatementsMedium-high riskCorrected Oct 24, 2022
- 746.5202(4)Emergency Preparedness Plan-Continuity of Care Until Children ReleasedMedium-high riskCorrected Oct 28, 2022
- 746.901Required Personnel RecordsMedium riskCorrected Oct 27, 2022
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905095450
May 42022
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905095448
May 42022
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905095449
May 42022
Investigation
1 deficiency
- 746.3407Maintenance of Building, Grounds and EquipmentMedium-high riskCorrected Jun 7, 2022
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905217707
Apr 112022
Inspection
No deficiencies
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905095447
Apr 72022
Investigation
No deficiencies
Opened on a report the operation made itself.
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905217706
Dec 202021
Inspection
8 deficiencies
- 746.5537(a)(2)Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors MonthlyMedium-high riskCorrected Dec 20, 2021
- 746.5619Plan to Handle Transportation EmergenciesMedium-high riskCorrected Dec 20, 2021
- 746.3701(5)Safety - Play Materials and Equipment SafeMedium-high riskCorrected Dec 20, 2021
- 746.5205(4)Documentation of DrillsMedium riskCorrected Dec 20, 2021
- 746.5617(a)(6)Required Equipment in Vehicles - First-aid KitHigh riskCorrected Dec 20, 2021
- 746.3701(1)Safety - Electrical Outlets CoveredMedium-high riskCorrected Dec 20, 2021
- 746.5101(b)Annual Fire Inspection - Conducted by Fire MarshalMedium-high riskCorrected Dec 22, 2021
- 746.5307(a)Inspect Fire Extinguishers MonthlyMedium-high riskCorrected Dec 22, 2021
Source: Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x), 905095446

Texas gives every licensing standard one of five risk levels, from low to high, by how likely a deficiency is to harm a child.

Context

Patterns Worth Examining

A repeated citation can merit attention, but context and corrective action must be reviewed before drawing a conclusion.

1
Safety - Areas Free From Hazards, Cited in Two Visits
HHSC inspectors cited 746.3701 in October 2022 and April 2023. The agency describes it this way: Safety - Areas Free From Hazards. None rose above medium-high risk. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
21222222222222222323232323232323232424252526262626262626746.3701 across all 28 visits, oldest to newest
2
Medication Records - Name of Employee Who Administered, Cited in Two Visits
HHSC inspectors cited 746.3805(c)(4) in March 2024 and August 2026. The agency describes it this way: Medication Records - Name of Employee Who Administered. None rose above medium-high risk. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
21222222222222222323232323232323232424252526262626262626746.3805(c)(4) across all 28 visits, oldest to newest
3
Cots, Beds, Mats Labeled With Child's Name, Cited in Two Visits
HHSC inspectors cited 746.4503(b) in October 2022 and October 2025. The agency describes it this way: Cots, Beds, Mats Labeled With Child's Name. None rose above medium risk. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
21222222222222222323232323232323232424252526262626262626746.4503(b) across all 28 visits, oldest to newest
4
Immunization Records, Exceptions, and Exemptions Current, Cited in Two Visits
HHSC inspectors cited 746.613(b) in October 2022 and November 2022. The agency describes it this way: Immunization Records, Exceptions, and Exemptions Current. None rose above medium-high risk. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
21222222222222222323232323232323232424252526262626262626746.613(b) across all 28 visits, oldest to newest

For Your Next Visit

Questions to Ask on Your Visit

Bring these to the tour. Each one comes from something in the record; the reason is under the question.

01
What changed after 746.3701 was cited, and how do you check it now?
Safety - Areas Free From Hazards: cited in two visits, most seriously at medium-high risk.
02
What changed after 746.3805(c)(4) was cited, and how do you check it now?
Medication Records - Name of Employee Who Administered: cited in two visits, most seriously at medium-high risk.
03
What changed after 746.4503(b) was cited, and how do you check it now?
Cots, Beds, Mats Labeled With Child's Name: cited in two visits, most seriously at medium risk.
04
What changed after 746.613(b) was cited, and how do you check it now?
Immunization Records, Exceptions, and Exemptions Current: cited in two visits, most seriously at medium-high risk.
05
What is the ratio in the room my child would join, and how is every child accounted for at nap time, pickup and on the playground?
Ratios change through the day, so they are worth counting yourself on a visit.
06
Has the center ever been under corrective or adverse action, and what changed afterward?
HHSC’s files name no enforcement action in this window. They say whether a program is under corrective or adverse action, not what the action was.

The Evidence

Sources and Coverage

Program details, licensing visits and the deficiencies cited at each are published by the Texas Health and Human Services Commission's Child Care Regulation in its daily files on data.texas.gov.

Child Care Licensing operations (data.texas.gov)
Texas Health and Human Services Commission, Child Care Regulation · 1530873
Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905095446
Visit Dec 20, 2021 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905217706
Visit Apr 7, 2022 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905095447
Visit Apr 11, 2022 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905095448
Visit May 4, 2022 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905095449
Visit May 4, 2022 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905217707
Visit May 4, 2022 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905095450
Visit Oct 24, 2022 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905095451
Visit Nov 7, 2022 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905217708
Visit Jan 26, 2023 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905217709
Visit Mar 2, 2023 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905095452
Visit Mar 16, 2023 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905095453
Visit Apr 25, 2023 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905095454
Visit May 25, 2023 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905217710
Visit Jun 14, 2023 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905095455
Visit Jun 27, 2023 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905095456
Visit Jul 11, 2023 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905095457
Visit Oct 10, 2023 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905095458
Visit Mar 21, 2024 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905095459
Visit Jul 30, 2024 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905095460
Visit Feb 28, 2025 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905095461
Visit Oct 24, 2025 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905217711
Visit Feb 1, 2026 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905217712
Visit Jul 21, 2026 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905095462
Visit Jul 22, 2026 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905095463
Visit Aug 4, 2026 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905217713
Visit Sep 29, 2026 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905095464
Visit Oct 1, 2026 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Inspection, investigation or assessment, with the deficiencies cited (data.texas.gov: m5q4-3y3d and tqgd-mf4x)
Texas Health and Human Services Commission, Child Care Regulation · 905095465
Visit Oct 26, 2026 · Published Oct 31, 2026 · Retrieved Nov 1, 2026
View Dataset ↗

Coverage

Record windowNovember 1, 2021 – October 31, 2026

This record is HHSC's list of operations as of October 2026, with the inspections, investigations and assessments in HHSC's files, which run from November 2021.
Listed family homes (one caregiver with up to three unrelated children, listed with HHSC but not inspected on a schedule) are not in this record.
HHSC's narrative for each deficiency is left out because it can name children, parents and staff; the rule cited, its risk level and the correction dates are kept.

What This Report Cannot Tell You

Inspector narratives: Published by HHSC but left out of this record because they can name people.
Enforcement actions: HHSC's files say whether an operation is under corrective or adverse action, not what the action was.
Complaints not investigated: Reports HHSC screened out without an investigation are not published.
Staff qualifications and turnover: Not part of the published licensing record.

Historical coverage varies by agency and location. Missing records do not mean that no complaint or violation occurred.

Data architecture: Cierto supplies the source-backed machine-readable bundle. Life by Vardell independently creates the narrative, design, and consumer report.