Report
TheVardellReport
Kindercare Learning Center (New Castle)
Child care center
327 Old State Road
New Castle, DE 19720
Report
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The Vardell Report.Kindercare Learning Center (New Castle)
The deeper story, beautifully organized. Available records, historical context, and questions worth asking.
- Provider Category
- Childcare
- Location
- New Castle, DE
- Record Period
- 2022–2026
- Source Documents
- 14
This report is free. Vardell does not certify, grade or endorse; it shows what the record documents.
The Essentials
Summary
Across 13 licensing visits from February 2022 to September 2026, OCCL cited 34 regulations at Kindercare Learning Center (New Castle); 34 have a recorded correction.
- Visits
- 13
- 2022–2026, compliance reviews and complaint investigations
- Citations
- 34
- Regulations cited by OCCL licensing staff
- Corrected
- 34
- Of 34 citations, with a recorded correction date
- Complaint investigations
- 7
- Investigations of a complaint, with their results in the report
Citations by Year
- Citations
* Partial year, through November 1, 2026.
| Year | Visits | Citations |
|---|---|---|
| 2021 | 0 | 0 |
| 2022 | 4 | 9 |
| 2023 | 2 | 8 |
| 2024 | 1 | 5 |
| 2025 | 3 | 5 |
| 2026 | 3 | 7 |
What the Record Shows
- 34 of 34 citations have a recorded correction date.
- OCCL’s files list no enforcement action in this window.
- 7 visits in this window included a complaint investigation. OCCL publishes each complaint investigation’s result, not what the complaint alleged.
- The latest full compliance review, September 3, 2026, recorded 7 citations.
What to Ask About
- Indoor Space, Cited in Five Visits
- License Renewal, Cited in Four Visits
- Personnel Files, Cited in Three Visits
- Child Files, Cited in Three Visits
- Outdoor Area, Cited in Three Visits
- Children's Attendance, Cited in Two Visits
- Kitchen and Food Preparation, Cited in Two Visits
- Sleeping Accommodations and Safe Sleep Environments, Cited in Two Visits
Report at a Glance
- Facility
- Kindercare Learning Center (New Castle)
- Address
- 327 Old State Road, New Castle, DE 19720
- License Number
- DE-28035
- License Type
- Child care center
- Licensed Capacity
- 90 children
- Ages Served
- 6 weeks through 12 years
- Hours
- 6:30 a.m.–6:30 p.m.
- Injuries Reported
- 2023: 1 facility injury. No facility deaths reported.
- Record Window
- November 1, 2021 to November 1, 2026
Chronology
Inspection History
Every visit in the record window, newest first. A citation is a licensing regulation Delaware found was not met. OCCL publishes each complaint investigation’s result, not what the complaint alleged.
- 2026
Unannounced full compliance review
7 citations
- 30UPersonnel FilesCitedCorrected Oct 12, 2026
- 43UChildren's AttendanceCitedCorrected Sep 3, 2026
- 49UIndoor SpaceCitedCorrected Oct 12, 2026
- 51UToilet FacilitiesCitedCorrected Oct 12, 2026
- 53UOutdoor AreaCitedCorrected Oct 12, 2026
- 74ULesson PlansCitedCorrected Oct 12, 2026
- 8ULicense RenewalCitedCorrected Sep 3, 2026
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2026
Complaint investigation
No citations
Dated the day the investigation was completed; result: Substantiated.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2026
Complaint investigation
No citations
Dated the day the investigation was completed; result: No Evidence to Substantiate.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2025
Unannounced full compliance review
5 citations
- 40UChild FilesCitedCorrected Oct 7, 2025
- 49UIndoor SpaceCitedCorrected Oct 7, 2025
- 53UOutdoor AreaCitedCorrected Oct 7, 2025
- 61UDiapering and Soiled ClothingCitedCorrected Oct 7, 2025
- 63UAdministration of MedicationCitedCorrected Oct 7, 2025
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2025
Complaint investigation
No citations
Dated the day the investigation was completed; result: Substantiated.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2025
Complaint investigation
No citations
Dated the day the investigation was completed; result: No Evidence to Substantiate.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2024
Unannounced full compliance review
5 citations
- 49UIndoor SpaceCitedCorrected Oct 17, 2024
- 50UKitchen and Food PreparationCitedCorrected Oct 17, 2024
- 53UOutdoor AreaCitedCorrected Sep 6, 2024
- 56USleeping Accommodations and Safe Sleep EnvironmentsCitedCorrected Oct 17, 2024
- 8ULicense RenewalCitedCorrected Sep 6, 2024
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2023
Complaint investigation
No citations
Dated the day the investigation was completed; result: No Evidence to Substantiate.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2023
Unannounced full compliance review
8 citations
- 30UPersonnel FilesCitedCorrected Oct 9, 2023
- 40UChild FilesCitedCorrected Oct 9, 2023
- 43UChildren's AttendanceCitedCorrected Sep 8, 2023
- 46UAir Quality and WindowsCitedCorrected Oct 9, 2023
- 49UIndoor SpaceCitedCorrected Oct 9, 2023
- 50UKitchen and Food PreparationCitedCorrected Oct 9, 2023
- 56USleeping Accommodations and Safe Sleep EnvironmentsCitedCorrected Oct 9, 2023
- 8ULicense RenewalCitedCorrected Sep 8, 2023
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2022
Unannounced full compliance review
8 citations
- 24UStaff QualificationsCitedCorrected Oct 7, 2022
- 30UPersonnel FilesCitedCorrected Oct 7, 2022
- 36UStaff AttendanceCitedCorrected Oct 12, 2022
- 40UChild FilesCitedCorrected Oct 7, 2022
- 49UIndoor SpaceCitedCorrected Oct 7, 2022
- 65UFirst Aid KitsCitedCorrected Oct 7, 2022
- 75UActivity AreasCitedCorrected Oct 7, 2022
- 79UInteractions with ToddlersCitedCorrected Oct 7, 2022
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2022
Unannounced full compliance review
1 citation
- 8ULicense RenewalCitedCorrected Sep 12, 2022
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2022
Complaint investigation
No citations
Dated the day the investigation was completed; result: No Evidence to Substantiate.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2022
Complaint investigation
No citations
Dated the day the investigation was completed; result: No Evidence to Substantiate.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Delaware’s Office of Child Care Licensing publishes each regulation it cites, not a risk level for it.
Context
Patterns Worth Examining
A repeated citation can merit attention, but context and corrective action must be reviewed before drawing a conclusion.
- 1
Indoor Space, Cited in Five Visits
OCCL licensing staff cited 49U in September 2022, September 2023, September 2024, September 2025 and September 2026. The agency describes it this way: Indoor Space. Delaware does not publish a risk level for each citation. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
2222222223232425252526262649U across all 13 visits, oldest to newest - 2
License Renewal, Cited in Four Visits
OCCL licensing staff cited 8U in September 2022, September 2023, September 2024 and September 2026. The agency describes it this way: License Renewal. Delaware does not publish a risk level for each citation. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
222222222323242525252626268U across all 13 visits, oldest to newest - 3
Personnel Files, Cited in Three Visits
OCCL licensing staff cited 30U in September 2022, September 2023 and September 2026. The agency describes it this way: Personnel Files. Delaware does not publish a risk level for each citation. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
2222222223232425252526262630U across all 13 visits, oldest to newest - 4
Child Files, Cited in Three Visits
OCCL licensing staff cited 40U in September 2022, September 2023 and September 2025. The agency describes it this way: Child Files. Delaware does not publish a risk level for each citation. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
2222222223232425252526262640U across all 13 visits, oldest to newest - 5
Outdoor Area, Cited in Three Visits
OCCL licensing staff cited 53U in September 2024, September 2025 and September 2026. The agency describes it this way: Outdoor Area. Delaware does not publish a risk level for each citation. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
2222222223232425252526262653U across all 13 visits, oldest to newest - 6
Children's Attendance, Cited in Two Visits
OCCL licensing staff cited 43U in September 2023 and September 2026. The agency describes it this way: Children's Attendance. Delaware does not publish a risk level for each citation. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
2222222223232425252526262643U across all 13 visits, oldest to newest - 7
Kitchen and Food Preparation, Cited in Two Visits
OCCL licensing staff cited 50U in September 2023 and September 2024. The agency describes it this way: Kitchen and Food Preparation. Delaware does not publish a risk level for each citation. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
2222222223232425252526262650U across all 13 visits, oldest to newest - 8
Sleeping Accommodations and Safe Sleep Environments, Cited in Two Visits
OCCL licensing staff cited 56U in September 2023 and September 2024. The agency describes it this way: Sleeping Accommodations and Safe Sleep Environments. Delaware does not publish a risk level for each citation. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
2222222223232425252526262656U across all 13 visits, oldest to newest
For Your Next Visit
Questions to Ask on Your Visit
Bring these to the tour. Each one comes from something in the record; the reason is under the question.
- 01
What changed after 49U was cited, and how do you check it now?
Indoor Space: cited in five visits, with no risk level published.
- 02
What changed after 8U was cited, and how do you check it now?
License Renewal: cited in four visits, with no risk level published.
- 03
What changed after 30U was cited, and how do you check it now?
Personnel Files: cited in three visits, with no risk level published.
- 04
What changed after 40U was cited, and how do you check it now?
Child Files: cited in three visits, with no risk level published.
- 05
What changed after 53U was cited, and how do you check it now?
Outdoor Area: cited in three visits, with no risk level published.
- 06
What changed after 43U was cited, and how do you check it now?
Children's Attendance: cited in two visits, with no risk level published.
- 07
What changed after 50U was cited, and how do you check it now?
Kitchen and Food Preparation: cited in two visits, with no risk level published.
- 08
What changed after 56U was cited, and how do you check it now?
Sleeping Accommodations and Safe Sleep Environments: cited in two visits, with no risk level published.
- 09
What is the ratio in the room my child would join, and how is every child accounted for at nap time, pickup and on the playground?
Ratios change through the day, so they are worth counting yourself on a visit.
- 10
Has the center ever been on probation or had its license suspended, and what changed afterward?
OCCL’s files list no enforcement action in this window.
The Evidence
Sources and Coverage
Program details, the regulations cited at compliance reviews and the results of complaint investigations are published by Delaware's Office of Child Care Licensing in its daily files on data.delaware.gov.
- Child care providers (data.delaware.gov)View Dataset ↗
Delaware Office of Child Care Licensing · 28035
Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Feb 11, 2022 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit May 27, 2022 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Sep 12, 2022 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Sep 13, 2022 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Sep 8, 2023 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Nov 20, 2023 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Sep 6, 2024 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit May 28, 2025 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Jun 2, 2025 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Sep 8, 2025 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Mar 9, 2026 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Apr 8, 2026 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Sep 3, 2026 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
Coverage
Record windowNovember 1, 2021 – November 1, 2026
- This record is OCCL's list of licensed providers as of November 2026, with the compliance reviews and investigations in OCCL's files, which run from November 2021.
- OCCL's compliance-review file lists only visits at which it cited a regulation; a visit with nothing cited is not in it, so a program may have had more visits than this record shows.
- OCCL's notes on each citation and its written conclusion for each investigation are left out because they can describe children and staff; the regulation cited, the correction date and each investigation's result are kept.
- Special conditions OCCL records on a license (a variance, or that a home is also a foster home) are left out, and license-exempt care is not in OCCL's list.
What This Report Cannot Tell You
- Visits with nothing cited
- OCCL's compliance-review file lists only visits at which a regulation was cited.
- Investigation conclusions
- Published by OCCL but left out of this record because they can describe children and staff.
- Severity of citations
- OCCL's files do not grade citations.
- Staff qualifications and turnover
- Not part of the published licensing record.
Historical coverage varies by agency and location. Missing records do not mean that no complaint or violation occurred.
Data architecture: Cierto supplies the source-backed machine-readable bundle. Life by Vardell independently creates the narrative, design, and consumer report.