Report
TheVardellReport
Kindercare (Hillock Lane)
Child care center
3449 Hillock Lane
Wilmington, DE 19808
Report
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The Vardell Report.Kindercare (Hillock Lane)
The deeper story, beautifully organized. Available records, historical context, and questions worth asking.
- Provider Category
- Childcare
- Location
- Wilmington, DE
- Record Period
- 2023–2025
- Source Documents
- 9
This report is free. Vardell does not certify, grade or endorse; it shows what the record documents.
The Essentials
Summary
Across 8 licensing visits from January 2023 to September 2025, OCCL cited 28 regulations at Kindercare (Hillock Lane); 27 have a recorded correction and 1 has none recorded.
- Visits
- 8
- 2023–2025, compliance reviews and complaint investigations
- Citations
- 28
- Regulations cited by OCCL licensing staff
- Corrected
- 27
- Of 28 citations, with a recorded correction date
- Complaint investigations
- 5
- Investigations of a complaint, with their results in the report
Citations by Year
- Citations
* Partial year, through November 1, 2026.
| Year | Visits | Citations |
|---|---|---|
| 2021 | 0 | 0 |
| 2022 | 0 | 0 |
| 2023 | 3 | 9 |
| 2024 | 1 | 10 |
| 2025 | 4 | 9 |
| 2026 | 0 | 0 |
What the Record Shows
- 27 of 28 citations have a recorded correction date.
- OCCL’s files list no enforcement action in this window.
- 5 visits in this window included a complaint investigation. OCCL publishes each complaint investigation’s result, not what the complaint alleged.
- The latest full compliance review, June 3, 2025, recorded 9 citations.
What to Ask About
- Personnel Files, Cited in Three Visits
- Child Files, Cited in Three Visits
- Sleeping Accommodations and Safe Sleep Environments, Cited in Three Visits
- Lesson Plans, Cited in Three Visits
- Indoor Space, Cited in Two Visits
- Kitchen and Food Preparation, Cited in Two Visits
- Feeding of Infants, Cited in Two Visits
- License Renewal, No Recorded Correction
Report at a Glance
- Facility
- Kindercare (Hillock Lane)
- Address
- 3449 Hillock Lane, Wilmington, DE 19808
- License Number
- DE-27906
- License Type
- Child care center
- Licensed Capacity
- 68 children
- Ages Served
- 6 weeks through 12 years
- Hours
- 6:30 a.m.–6:30 p.m.
- Injuries Reported
- 2025: 1 facility injury. No facility deaths reported.
- Record Window
- November 1, 2021 to November 1, 2026
Chronology
Inspection History
Every visit in the record window, newest first. A citation is a licensing regulation Delaware found was not met. OCCL publishes each complaint investigation’s result, not what the complaint alleged.
- 2025
Complaint investigation
No citations
Dated the day the investigation was completed; result: No Evidence to Substantiate.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2025
Complaint investigation
No citations
Dated the day the investigation was completed; result: Substantiated.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2025
Unannounced full compliance review
9 citations
- 24UStaff QualificationsCitedCorrected Jun 6, 2025
- 30UPersonnel FilesCitedCorrected Aug 18, 2025
- 40UChild FilesCitedCorrected Jul 30, 2025
- 50UKitchen and Food PreparationCitedCorrected Jun 26, 2025
- 56USleeping Accommodations and Safe Sleep EnvironmentsCitedCorrected Jun 26, 2025
- 63UAdministration of MedicationCitedCorrected Jul 1, 2025
- 66UEmergency PlanningCitedCorrected Jun 6, 2025
- 72UFeeding of InfantsCitedCorrected Jun 26, 2025
- 74ULesson PlansCitedCorrected Jul 1, 2025
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2025
Complaint investigation
No citations
Dated the day the investigation was completed; result: Substantiated.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2024
Unannounced full compliance review
10 citations
- 30UPersonnel FilesCitedCorrected Jul 12, 2024
- 40UChild FilesCitedCorrected Jul 11, 2024
- 49UIndoor SpaceCitedCorrected Jul 11, 2024
- 50UKitchen and Food PreparationCitedCorrected Jul 11, 2024
- 53UOutdoor AreaCitedCorrected Jul 11, 2024
- 56USleeping Accommodations and Safe Sleep EnvironmentsCitedCorrected Jul 11, 2024
- 57UEquipmentCitedCorrected Jul 11, 2024
- 74ULesson PlansCitedCorrected Jul 11, 2024
- 76UActivity ScheduleCitedCorrected Jul 11, 2024
- 8ULicense RenewalCitedCorrected Jul 11, 2024
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2023
Unannounced full compliance review
9 citations
- 30UPersonnel FilesCitedCorrected Aug 18, 2023
- 38UParents Right to KnowCitedCorrected Jul 24, 2023
- 40UChild FilesCitedCorrected Aug 18, 2023
- 49UIndoor SpaceCitedCorrected Aug 3, 2023
- 51UToilet FacilitiesCitedCorrected Jul 24, 2023
- 56USleeping Accommodations and Safe Sleep EnvironmentsCitedCorrected Jul 24, 2023
- 72UFeeding of InfantsCitedCorrected Jul 24, 2023
- 74ULesson PlansCitedCorrected Jul 24, 2023
- 8ULicense RenewalCitedMarked corrected; no correction date recorded
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2023
Complaint investigation
No citations
Dated the day the investigation was completed; result: No Evidence to Substantiate with Concern.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2023
Complaint investigation
No citations
Dated the day the investigation was completed; result: Substantiated.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Delaware’s Office of Child Care Licensing publishes each regulation it cites, not a risk level for it.
Context
Patterns Worth Examining
A repeated citation can merit attention, but context and corrective action must be reviewed before drawing a conclusion.
- 1
Personnel Files, Cited in Three Visits
OCCL licensing staff cited 30U in June 2023, June 2024 and June 2025. The agency describes it this way: Personnel Files. Delaware does not publish a risk level for each citation. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
232323242525252530U across all 8 visits, oldest to newest - 2
Child Files, Cited in Three Visits
OCCL licensing staff cited 40U in June 2023, June 2024 and June 2025. The agency describes it this way: Child Files. Delaware does not publish a risk level for each citation. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
232323242525252540U across all 8 visits, oldest to newest - 3
Sleeping Accommodations and Safe Sleep Environments, Cited in Three Visits
OCCL licensing staff cited 56U in June 2023, June 2024 and June 2025. The agency describes it this way: Sleeping Accommodations and Safe Sleep Environments. Delaware does not publish a risk level for each citation. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
232323242525252556U across all 8 visits, oldest to newest - 4
Lesson Plans, Cited in Three Visits
OCCL licensing staff cited 74U in June 2023, June 2024 and June 2025. The agency describes it this way: Lesson Plans. Delaware does not publish a risk level for each citation. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
232323242525252574U across all 8 visits, oldest to newest - 5
Indoor Space, Cited in Two Visits
OCCL licensing staff cited 49U in June 2023 and June 2024. The agency describes it this way: Indoor Space. Delaware does not publish a risk level for each citation. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
232323242525252549U across all 8 visits, oldest to newest - 6
Kitchen and Food Preparation, Cited in Two Visits
OCCL licensing staff cited 50U in June 2024 and June 2025. The agency describes it this way: Kitchen and Food Preparation. Delaware does not publish a risk level for each citation. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
232323242525252550U across all 8 visits, oldest to newest - 7
Feeding of Infants, Cited in Two Visits
OCCL licensing staff cited 72U in June 2023 and June 2025. The agency describes it this way: Feeding of Infants. Delaware does not publish a risk level for each citation. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
232323242525252572U across all 8 visits, oldest to newest - 8
License Renewal, No Recorded Correction
8U was cited in June 2023 and June 2024. The agency describes it this way: License Renewal. Delaware does not publish a risk level for each citation. The June 2023 citation has no recorded correction date; its status reads “Marked corrected; no correction date recorded.” The record does not show whether the problem was fixed.
23232324252525258U across all 8 visits, oldest to newest
For Your Next Visit
Questions to Ask on Your Visit
Bring these to the tour. Each one comes from something in the record; the reason is under the question.
- 01
What changed after 30U was cited, and how do you check it now?
Personnel Files: cited in three visits, with no risk level published.
- 02
What changed after 40U was cited, and how do you check it now?
Child Files: cited in three visits, with no risk level published.
- 03
What changed after 56U was cited, and how do you check it now?
Sleeping Accommodations and Safe Sleep Environments: cited in three visits, with no risk level published.
- 04
What changed after 74U was cited, and how do you check it now?
Lesson Plans: cited in three visits, with no risk level published.
- 05
What changed after 49U was cited, and how do you check it now?
Indoor Space: cited in two visits, with no risk level published.
- 06
What changed after 50U was cited, and how do you check it now?
Kitchen and Food Preparation: cited in two visits, with no risk level published.
- 07
What changed after 72U was cited, and how do you check it now?
Feeding of Infants: cited in two visits, with no risk level published.
- 08
What changed after 8U was cited, and how do you check it now?
License Renewal: cited in two visits, with no risk level published. The June 1, 2023 citation has no recorded correction date.
- 09
What is the ratio in the room my child would join, and how is every child accounted for at nap time, pickup and on the playground?
Ratios change through the day, so they are worth counting yourself on a visit.
- 10
Has the center ever been on probation or had its license suspended, and what changed afterward?
OCCL’s files list no enforcement action in this window.
The Evidence
Sources and Coverage
Program details, the regulations cited at compliance reviews and the results of complaint investigations are published by Delaware's Office of Child Care Licensing in its daily files on data.delaware.gov.
- Child care providers (data.delaware.gov)View Dataset ↗
Delaware Office of Child Care Licensing · 27906
Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Jan 18, 2023 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Mar 30, 2023 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Jun 1, 2023 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Jun 7, 2024 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Apr 14, 2025 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Jun 3, 2025 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Jul 9, 2025 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Sep 17, 2025 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
Coverage
Record windowNovember 1, 2021 – November 1, 2026
- This record is OCCL's list of licensed providers as of November 2026, with the compliance reviews and investigations in OCCL's files, which run from November 2021.
- OCCL's compliance-review file lists only visits at which it cited a regulation; a visit with nothing cited is not in it, so a program may have had more visits than this record shows.
- OCCL's notes on each citation and its written conclusion for each investigation are left out because they can describe children and staff; the regulation cited, the correction date and each investigation's result are kept.
- Special conditions OCCL records on a license (a variance, or that a home is also a foster home) are left out, and license-exempt care is not in OCCL's list.
What This Report Cannot Tell You
- Visits with nothing cited
- OCCL's compliance-review file lists only visits at which a regulation was cited.
- Investigation conclusions
- Published by OCCL but left out of this record because they can describe children and staff.
- Severity of citations
- OCCL's files do not grade citations.
- Staff qualifications and turnover
- Not part of the published licensing record.
Historical coverage varies by agency and location. Missing records do not mean that no complaint or violation occurred.
Data architecture: Cierto supplies the source-backed machine-readable bundle. Life by Vardell independently creates the narrative, design, and consumer report.