Report
TheVardellReport
Kent County Community Action Agency, Inc.
Child care center
120A S Governors Ave
Dover, DE 19904
Report
← Kent County Community Action Agency, Inc., free profile
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The Vardell Report.Kent County Community Action Agency, Inc.
The deeper story, beautifully organized. Available records, historical context, and questions worth asking.
- Provider Category
- Childcare
- Location
- Dover, DE
- Record Period
- 2022–2023
- Source Documents
- 6
This report is free. Vardell does not certify, grade or endorse; it shows what the record documents.
The Essentials
Summary
Across 5 licensing visits from October 2022 to December 2023, OCCL cited 10 regulations at Kent County Community Action Agency, Inc.; 6 have a recorded correction and 4 have none recorded.
- Visits
- 5
- 2022–2023, compliance reviews and complaint investigations
- Citations
- 10
- Regulations cited by OCCL licensing staff
- Corrected
- 6
- Of 10 citations, with a recorded correction date
- Complaint investigations
- 3
- Investigations of a complaint, with their results in the report
What the Record Shows
- 6 of 10 citations have a recorded correction date.
- OCCL’s files list no enforcement action in this window.
- 3 visits in this window included a complaint investigation. OCCL publishes each complaint investigation’s result, not what the complaint alleged.
- The latest full compliance review, September 7, 2023, recorded 8 citations.
Report at a Glance
- Facility
- Kent County Community Action Agency, Inc.
- Address
- 120A S Governors Ave, Dover, DE 19904
- License Number
- DE-28134
- License Type
- Child care center
- Licensed Capacity
- 126 children
- Ages Served
- 1 year through 12 years
- Hours
- 7 a.m.–12 a.m.
- Injuries Reported
- No facility injuries reported. No facility deaths reported.
- Record Window
- November 1, 2021 to November 1, 2026
Chronology
Inspection History
Every visit in the record window, newest first. A citation is a licensing regulation Delaware found was not met. OCCL publishes each complaint investigation’s result, not what the complaint alleged.
- 2023
Complaint investigation
No citations
Dated the day the investigation was completed; result: Substantiated.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2023
Complaint investigation
No citations
Dated the day the investigation was completed; result: No Evidence to Substantiate.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2023
Unannounced full compliance review
8 citations
- 28UGeneral QualificationsCitedMarked corrected; no correction date recorded
- 30UPersonnel FilesCitedMarked corrected; no correction date recorded
- 36UStaff AttendanceCitedCorrected Oct 6, 2023
- 40UChild FilesCitedCorrected Oct 6, 2023
- 43UChildren's AttendanceCitedCorrected Oct 6, 2023
- 53UOutdoor AreaCitedMarked corrected; no correction date recorded
- 61UDiapering and Soiled ClothingCitedCorrected Sep 7, 2023
- 74ULesson PlansCitedMarked corrected; no correction date recorded
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2022
Complaint investigation
No citations
Dated the day the investigation was completed; result: Substantiated.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
- 2022
Unannounced
2 citations
- 36UStaff AttendanceCitedCorrected Oct 25, 2022
- 43UChildren's AttendanceCitedCorrected Oct 25, 2022
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Delaware’s Office of Child Care Licensing publishes each regulation it cites, not a risk level for it.
Context
Patterns Worth Examining
A repeated citation can merit attention, but context and corrective action must be reviewed before drawing a conclusion.
- 1
Staff Attendance, Cited in Two Visits
OCCL licensing staff cited 36U in October 2022 and September 2023. The agency describes it this way: Staff Attendance. Delaware does not publish a risk level for each citation. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
222223232336U across all 5 visits, oldest to newest - 2
Children's Attendance, Cited in Two Visits
OCCL licensing staff cited 43U in October 2022 and September 2023. The agency describes it this way: Children's Attendance. Delaware does not publish a risk level for each citation. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
222223232343U across all 5 visits, oldest to newest - 3
General Qualifications, No Recorded Correction
28U was cited in September 2023. The agency describes it this way: General Qualifications. Delaware does not publish a risk level for each citation. The September 2023 citation has no recorded correction date; its status reads “Marked corrected; no correction date recorded.” The record does not show whether the problem was fixed.
222223232328U across all 5 visits, oldest to newest - 4
Personnel Files, No Recorded Correction
30U was cited in September 2023. The agency describes it this way: Personnel Files. Delaware does not publish a risk level for each citation. The September 2023 citation has no recorded correction date; its status reads “Marked corrected; no correction date recorded.” The record does not show whether the problem was fixed.
222223232330U across all 5 visits, oldest to newest - 5
Outdoor Area, No Recorded Correction
53U was cited in September 2023. The agency describes it this way: Outdoor Area. Delaware does not publish a risk level for each citation. The September 2023 citation has no recorded correction date; its status reads “Marked corrected; no correction date recorded.” The record does not show whether the problem was fixed.
222223232353U across all 5 visits, oldest to newest - 6
Lesson Plans, No Recorded Correction
74U was cited in September 2023. The agency describes it this way: Lesson Plans. Delaware does not publish a risk level for each citation. The September 2023 citation has no recorded correction date; its status reads “Marked corrected; no correction date recorded.” The record does not show whether the problem was fixed.
222223232374U across all 5 visits, oldest to newest
For Your Next Visit
Questions to Ask on Your Visit
Bring these to the tour. Each one comes from something in the record; the reason is under the question.
- 01
What changed after 36U was cited, and how do you check it now?
Staff Attendance: cited in two visits, with no risk level published.
- 02
What changed after 43U was cited, and how do you check it now?
Children's Attendance: cited in two visits, with no risk level published.
- 03
What changed after 28U was cited, and how do you check it now?
General Qualifications: cited in one visits, with no risk level published. The September 7, 2023 citation has no recorded correction date.
- 04
What changed after 30U was cited, and how do you check it now?
Personnel Files: cited in one visits, with no risk level published. The September 7, 2023 citation has no recorded correction date.
- 05
What changed after 53U was cited, and how do you check it now?
Outdoor Area: cited in one visits, with no risk level published. The September 7, 2023 citation has no recorded correction date.
- 06
What changed after 74U was cited, and how do you check it now?
Lesson Plans: cited in one visits, with no risk level published. The September 7, 2023 citation has no recorded correction date.
- 07
What is the ratio in the room my child would join, and how is every child accounted for at nap time, pickup and on the playground?
Ratios change through the day, so they are worth counting yourself on a visit.
- 08
Has the center ever been on probation or had its license suspended, and what changed afterward?
OCCL’s files list no enforcement action in this window.
The Evidence
Sources and Coverage
Program details, the regulations cited at compliance reviews and the results of complaint investigations are published by Delaware's Office of Child Care Licensing in its daily files on data.delaware.gov.
- Child care providers (data.delaware.gov)View Dataset ↗
Delaware Office of Child Care Licensing · 28134
Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Oct 25, 2022 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Oct 28, 2022 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Sep 7, 2023 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Oct 6, 2023 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
- Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)View Dataset ↗
Delaware Office of Child Care Licensing
Visit Dec 8, 2023 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
Coverage
Record windowNovember 1, 2021 – November 1, 2026
- This record is OCCL's list of licensed providers as of November 2026, with the compliance reviews and investigations in OCCL's files, which run from November 2021.
- OCCL's compliance-review file lists only visits at which it cited a regulation; a visit with nothing cited is not in it, so a program may have had more visits than this record shows.
- OCCL's notes on each citation and its written conclusion for each investigation are left out because they can describe children and staff; the regulation cited, the correction date and each investigation's result are kept.
- Special conditions OCCL records on a license (a variance, or that a home is also a foster home) are left out, and license-exempt care is not in OCCL's list.
What This Report Cannot Tell You
- Visits with nothing cited
- OCCL's compliance-review file lists only visits at which a regulation was cited.
- Investigation conclusions
- Published by OCCL but left out of this record because they can describe children and staff.
- Severity of citations
- OCCL's files do not grade citations.
- Staff qualifications and turnover
- Not part of the published licensing record.
Historical coverage varies by agency and location. Missing records do not mean that no complaint or violation occurred.
Data architecture: Cierto supplies the source-backed machine-readable bundle. Life by Vardell independently creates the narrative, design, and consumer report.