Bright Horizons at Prides Crossing, Newark, DE

The Essentials

Summary

Across 16 licensing visits from February 2023 to October 2026, OCCL cited 8 regulations at Bright Horizons at Prides Crossing; 8 have a recorded correction.

Visits: 16; 2023–2026, compliance reviews and complaint investigations
Citations: 8; Regulations cited by OCCL licensing staff
Corrected: 8; Of 8 citations, with a recorded correction date
Complaint investigations: 11; Investigations of a complaint, with their results in the report

Citations by Year

Citations

* Partial year, through November 1, 2026.

Citations by year
Year	Visits	Citations
2021	0	0
2022	0	0
2023	6	1
2024	4	1
2025	3	3
2026	3	3

What the Record Shows

8 of 8 citations have a recorded correction date.
OCCL’s files list no enforcement action in this window.
11 visits in this window included a complaint investigation. OCCL publishes each complaint investigation’s result, not what the complaint alleged.
The latest full compliance review, February 12, 2026, recorded 2 citations.

Report at a Glance

Facility: Bright Horizons at Prides Crossing
Address: 1089 Prides Xing, Newark, DE 19713
License Number: DE-28361
License Type: Child care center
Licensed Capacity: 248 children
Ages Served: 6 weeks through 5 years
Hours: 7 a.m.–5:30 p.m.
Injuries Reported: 2021: 2 facility injuries. No facility deaths reported. 2022: 1 facility injury. No facility deaths reported. 2023: 9 facility injuries. No facility deaths reported. 2024: 9 facility injuries. No facility deaths reported. 2025: 6 facility injuries. No facility deaths reported. 2026: 6 facility injuries. No facility deaths reported.
Record Window: November 1, 2021 to November 1, 2026

Chronology

Inspection History

Every visit in the record window, newest first. A citation is a licensing regulation Delaware found was not met. OCCL publishes each complaint investigation’s result, not what the complaint alleged.

Oct 122026
Complaint investigation
No citations
Dated the day the investigation was completed; result: No Evidence to Substantiate.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Feb 192026
Announced
1 citation
- 20UPositive Behavior ManagementCitedCorrected Feb 20, 2026
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Feb 122026
Unannounced full compliance review
2 citations
- 30UPersonnel FilesCitedCorrected Feb 23, 2026
- 49UIndoor SpaceCitedCorrected Feb 23, 2026
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
May 162025
Complaint investigation
No citations
Dated the day the investigation was completed; result: No Evidence to Substantiate with Concern.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Mar 172025
Complaint investigation
No citations
Dated the day the investigation was completed; result: No Evidence to Substantiate.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Feb 102025
Unannounced full compliance review
3 citations
- 30UPersonnel FilesCitedCorrected Mar 27, 2025
- 49UIndoor SpaceCitedCorrected Feb 24, 2025
- 53UOutdoor AreaCitedCorrected Feb 24, 2025
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Oct 82024
Complaint investigation
No citations
Dated the day the investigation was completed; result: No Evidence to Substantiate.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
May 232024
Complaint investigation
No citations
Dated the day the investigation was completed; result: No Evidence to Substantiate.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Mar 152024
Complaint investigation
No citations
Dated the day the investigation was completed; result: Substantiated.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Feb 72024
Unannounced full compliance review
1 citation
- 40UChild FilesCitedCorrected Feb 22, 2024
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Dec 202023
Complaint investigation
No citations
Dated the day the investigation was completed; result: No Evidence to Substantiate.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Dec 152023
Complaint investigation
No citations
Dated the day the investigation was completed; result: Substantiated.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Nov 212023
Complaint investigation
No citations
Dated the day the investigation was completed; result: No Evidence to Substantiate.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Nov 172023
Complaint investigation
No citations
Dated the day the investigation was completed; result: Substantiated.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Oct 102023
Complaint investigation
No citations
Dated the day the investigation was completed; result: No Evidence to Substantiate.
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Feb 72023
Unannounced full compliance review
1 citation
- 30UPersonnel FilesCitedCorrected Feb 28, 2023
Source: Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)

Delaware’s Office of Child Care Licensing publishes each regulation it cites, not a risk level for it.

Context

Patterns Worth Examining

A repeated citation can merit attention, but context and corrective action must be reviewed before drawing a conclusion.

1
Personnel Files, Cited in Three Visits
OCCL licensing staff cited 30U in February 2023, February 2025 and February 2026. The agency describes it this way: Personnel Files. Delaware does not publish a risk level for each citation. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
2323232323232424242425252526262630U across all 16 visits, oldest to newest
2
Indoor Space, Cited in Two Visits
OCCL licensing staff cited 49U in February 2025 and February 2026. The agency describes it this way: Indoor Space. Delaware does not publish a risk level for each citation. Each citation has a recorded correction, and a repeat after correction is worth a direct question.
2323232323232424242425252526262649U across all 16 visits, oldest to newest

For Your Next Visit

Questions to Ask on Your Visit

Bring these to the tour. Each one comes from something in the record; the reason is under the question.

01
What changed after 30U was cited, and how do you check it now?
Personnel Files: cited in three visits, with no risk level published.
02
What changed after 49U was cited, and how do you check it now?
Indoor Space: cited in two visits, with no risk level published.
03
What is the ratio in the room my child would join, and how is every child accounted for at nap time, pickup and on the playground?
Ratios change through the day, so they are worth counting yourself on a visit.
04
Has the center ever been on probation or had its license suspended, and what changed afterward?
OCCL’s files list no enforcement action in this window.

The Evidence

Sources and Coverage

Program details, the regulations cited at compliance reviews and the results of complaint investigations are published by Delaware's Office of Child Care Licensing in its daily files on data.delaware.gov.

Child care providers (data.delaware.gov)
Delaware Office of Child Care Licensing · 28361
Published Nov 1, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Delaware Office of Child Care Licensing
Visit Feb 7, 2023 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Delaware Office of Child Care Licensing
Visit Oct 10, 2023 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Delaware Office of Child Care Licensing
Visit Nov 17, 2023 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Delaware Office of Child Care Licensing
Visit Nov 21, 2023 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Delaware Office of Child Care Licensing
Visit Dec 15, 2023 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Delaware Office of Child Care Licensing
Visit Dec 20, 2023 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Delaware Office of Child Care Licensing
Visit Feb 7, 2024 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Delaware Office of Child Care Licensing
Visit Mar 15, 2024 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Delaware Office of Child Care Licensing
Visit May 23, 2024 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Delaware Office of Child Care Licensing
Visit Oct 8, 2024 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Delaware Office of Child Care Licensing
Visit Feb 10, 2025 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Delaware Office of Child Care Licensing
Visit Mar 17, 2025 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Delaware Office of Child Care Licensing
Visit May 16, 2025 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Delaware Office of Child Care Licensing
Visit Feb 12, 2026 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Delaware Office of Child Care Licensing
Visit Feb 19, 2026 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
View Dataset ↗
Compliance review or investigation (data.delaware.gov: wb83-pkcv and pnbd-85r6)
Delaware Office of Child Care Licensing
Visit Oct 12, 2026 · Published Nov 1, 2026 · Retrieved Nov 1, 2026
View Dataset ↗

Coverage

Record windowNovember 1, 2021 – November 1, 2026

This record is OCCL's list of licensed providers as of November 2026, with the compliance reviews and investigations in OCCL's files, which run from November 2021.
OCCL's compliance-review file lists only visits at which it cited a regulation; a visit with nothing cited is not in it, so a program may have had more visits than this record shows.
OCCL's notes on each citation and its written conclusion for each investigation are left out because they can describe children and staff; the regulation cited, the correction date and each investigation's result are kept.
Special conditions OCCL records on a license (a variance, or that a home is also a foster home) are left out, and license-exempt care is not in OCCL's list.

What This Report Cannot Tell You

Visits with nothing cited: OCCL's compliance-review file lists only visits at which a regulation was cited.
Investigation conclusions: Published by OCCL but left out of this record because they can describe children and staff.
Severity of citations: OCCL's files do not grade citations.
Staff qualifications and turnover: Not part of the published licensing record.

Historical coverage varies by agency and location. Missing records do not mean that no complaint or violation occurred.

Data architecture: Cierto supplies the source-backed machine-readable bundle. Life by Vardell independently creates the narrative, design, and consumer report.